Frequently asked questions

You'll walk through a few simple steps: choose your vision (the type of display you want, which sets the scale), pick your design level (Signature or Grand), and choose your color palette. You'll see your price at every step, no estimates or surprises.

Our fall pumpkin season runs September 21 through October 14. We recommend booking at least one week ahead to secure your preferred date. Holiday garland season is late November through early December.

We offer three: Accent (the warmth of the harvest brought to your front door, and right at home on any entry), Moment (a symmetrical framing that adds real wow factor to any home entry), and Statement (the ultimate crossroads between fall and elegance, designed to get compliments all season long). Each vision sets the scale of your display and comes in two levels, Signature and Grand.

We serve from Logan down to Nephi and Tooele over to Kamas, Park City and Heber included. That covers the whole Wasatch Front (Salt Lake City, Sandy, Draper, South Jordan, etc.), Ogden, Cache Valley and Utah County. Delivery is always free, no matter where you are in our service area.

Most porches take 30 minutes to an hour from arrival to finished display. We confirm your install day with you ahead of time, but not an exact hour: we design several porches a day and route between them, so traffic and the porch before yours move the clock. You do not need to be home. If the time of day matters to you, add Priority Install ($149) and we will talk through the window you want and plan the rest of the route around it.

Typically the week after Thanksgiving. Pumpkins hold beautifully through the fall, so most customers want them right through Thanksgiving rather than losing the display in early November. If you would rather have the space back sooner, tell us the date and we will come earlier. Removal and haul-away are included free either way.

If severe weather prevents safe delivery and setup, we'll reschedule at no additional charge, or issue a refund in accordance with our Refund and Cancellation Policy. Utah weather is unpredictable, and we've got you covered.

We use specialty and heirloom varieties, not the grocery store kind. Think Cinderella pumpkins, Jarrahdale blues, Fairytale pumpkins, Musquée de Provence, and 50+ pound signature statement pieces on Grand designs, supplies allowing. Every pumpkin is hand-selected for color, shape, and visual impact.

Absolutely! The pumpkins are yours to keep. Many customers cook with them, compost them, or transition them into Thanksgiving centerpieces. Removal is included free with every order if you'd prefer we come pick them up, just say the word.

Never. Delivery and setup are included in every design, whether you're in Draper or Logan. It'd feel wrong to charge extra for showing up.

For fall orders: cancel before September 1 and you get a full refund. Because we buy the season's pumpkins on September 1, cancellations on or after that date are eligible for up to a 50% refund of what you paid. Holiday orders work differently. When you book your install, you pay part of the price as a booking deposit that buys the greenery and materials for your porch. It is refundable in full until we order them and non-refundable once we have, and we email you the day we order yours. Beyond the booking deposit and any consultation fee you paid, what you paid for a holiday install is refunded in full if you cancel more than 72 hours before it and on or before December 1, and up to 50% after either. A consultation fee you paid credits toward your design, and completed installs are non-refundable but covered by our replacement guarantees. See the full policy at mountainpumpkins.com/policies/refunds.

Yes, and holiday booking is open. Installs run November 18 through December 12. Every project starts with an in-person design consultation at your home ($199, credited in full toward your install), because we quote each porch individually: garland footage, lighting, and materials vary so much from home to home. We take 25 installs for the season.

The consultation is $199 and happens in person at your home. We walk your porch together, design the installation, and quote it on the spot. The $199 you pay is credited in full toward your install.

Then your paid consultation becomes a premium lit wreath, delivered to your home. Either way, your porch gets something beautiful out of it. (The free consultation for fall clients does not include the wreath.)

Holiday installs run November 18 through December 12, with Thanksgiving Day off. Each install takes 2 to 3 hours, and we handle delivery, styling, and securing so your porch is ready to enjoy the moment we leave. We set your exact day with you at the consultation. Removal is included, and we set your takedown date at that same design visit.

Book the $199 consultation on our holiday page. Pick the day you would like us to come out, and that fee holds your place in the season and comes straight off your install. Consultations are booked through November 16, and we take just 25 installs for the season. After the consultation, you book the install itself with a booking deposit, part of your install price, that buys your greenery and materials. It is refundable in full until we order them and non-refundable once we have, and we email you the day we order yours; our refund policy has the details.

Yes. We use fresh evergreen garland and wreaths built with premium mixed greens. In Utah's cold season, fresh greenery holds up beautifully through the holidays.

Yes. Ordered a fall porch? Your holiday design consultation is free. With no fee paid there is no $199 to credit, so your install is quoted at its full price. Email hello@mountainpumpkins.com and we will book it.